Guide

Material & Jewelry Care

Everyday care for every piece

Avoid contact with water, perfume, lotions, cosmetics, and household chemicals.
Remove before showering, swimming, exercising, or sleeping.
After each wear, gently wipe with a soft, dry, lint-free cloth.
Store separately in a dry jewelry pouch or lined jewelry box.
Do not use silver polishing cloths, abrasive cleaners, chemical jewelry cleaners, or ultrasonic cleaners.

Check the product's Materials & Care details for its base metal and finish. A silver-colored finish alone does not identify sterling silver.
Keep silver pieces dry and store them separately in a soft pouch or lined jewelry box.
If sterling silver has a plated finish, follow the plated-jewelry guidance below. Contact us before trying to remove marks or discoloration.

Follow the care instructions for the complete piece, including any plating over its base metal.
Use a soft, dry, lint-free cloth. Do not use silver polishing cloths, abrasive cleaners or chemical jewelry cleaners on plated surfaces.
Remove before contact with water, cosmetics, perfume and household chemicals; store pieces separately to reduce rubbing and scratches.

Check the product page for the named pearl or stone and any special care or treatment notes.
Gently wipe with a soft, dry cloth after wear. Avoid perfume, lotions, chemical cleaners and ultrasonic cleaning.
Store separately so pearls and stones do not rub against other pieces. Contact us if a setting feels loose before wearing it again.

Follow the product's specific stone, metal, plating and setting instructions together; a lab-created stone does not make the complete piece suitable for swimming or chemical cleaning.
Use the same gentle, dry-cloth routine and avoid ultrasonic cleaners unless we have given instructions for that particular piece.
If you are unsure how to care for your jewelry, contact customer care with the product name or order number before using a cleaning treatment.