Policy
Privacy Policy
Last updated November 5, 2026.
Payment privacy notices: Stripe Privacy Policy · Google Payments Privacy Notice
How Google uses information from sites and apps
Store operator
- ELEN DORA is operated by Elindra LLC.
Data we collect
- Account details, order records, and delivery information.
- Technical usage data for performance and security monitoring.
- Support communication history for issue resolution.
How data is used
- To process orders, payments, shipping, and returns.
- To improve service quality and fraud prevention.
- To send transactional notifications and optional marketing updates.
Third-party payments and digital wallets
- Payments are processed on Stripe's hosted checkout page. If you select a digital wallet such as Google Pay or Apple Pay, Stripe and the wallet provider process payment and related transaction information under their respective terms and privacy notices.
- Google Pay may use transaction and technical data to process payments, prevent fraud, and perform analytics and other uses described in Google's privacy notices and your Google settings.
- The Privacy choices control on our storefront applies to our optional website analytics. Stripe and wallet services provide separate privacy information and controls for their own processing.
Optional website analytics
- When analytics is enabled, we use Google Analytics to understand visits, product interactions and active viewing time, bag changes, checkout progress, purchases and refunds. Viewing time uses limited milestones and excludes hidden, unfocused and idle time. We link permitted browser identifiers to the relevant checkout to measure completed transactions. Browser identifiers do not guarantee identification of a unique person.
- We do not send your name, email, phone, delivery address, payment details, form contents or raw search terms to analytics. Google receives the information needed to process analytics requests, including technical network information, and may process it in countries other than your own.
- Analytics defaults on for visits our server identifies as United States, including California, or cannot locate, unless you have rejected it or send Global Privacy Control. Other identified countries require an active choice before analytics starts. Use Privacy choices in the footer to change settings without losing shopping or account access. Default activation is recorded separately from affirmative consent and is separate from accepting checkout terms. Our Cookie Policy explains notice presentation and regional controls.
- Advertising measurement is controlled separately in Privacy choices. It defaults on for United States visits unless you have rejected it or send Global Privacy Control, and requires an active choice elsewhere, including unknown locations. This allows Google to use permitted browser and verified purchase events to measure advertising performance. Personalized advertising, remarketing and Google Signals remain off. Turning analytics off also stops advertising measurement. Campaign labels may link a permitted visit to a purchase; we do not send contact details or payment information. Our Cookie Policy explains the separate preference cookie, records and withdrawal controls.
- We configure analytics event/user detail retention to 14 months and browser cookies to 180 days. Aggregated reports may be retained longer. Order, refund and security records are retained separately for fulfillment, accounting and legal obligations.
Your rights
- Request access, correction, or deletion where legally applicable.
- Opt out of marketing communications at any time.
- Contact support@elendora.co for data-related inquiries, including requests concerning previously collected analytics data. Withdrawing permission stops future collection; we handle withdrawal and deletion of previously collected data as required by applicable law.